Wipro Recruitment 2019 | Technical Service Desk

By | April 11, 2019

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Wipro Recruitment 2019

 

Wipro Recruitment 2019 | Technical Service Desk

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bengaluru, Karnataka, India. In 2013, Wipro separated its non-IT businesses into separate companies has announced Wipro recruitment 2019.

Job Description

Key skills required for the job are:

  • TIS Service Desk-L3 (Mandatory)

As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on customer satisfaction surveys. Work on service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents

Job Title

  • Administrator – IMS – IT Infra Service Desk-L3.1

Mandatory Skills

  • TIS Service Desk

 

Roles & Responsibilities

Minimum Experience Required: 3-5 YEARS
Mandatory Skills: TIS Service Desk
Desirable Skills:
Language Skills: English Language

Walk-in Location

  • Bengaluru
  • Pune

Walk-in Date & Venue

  • 06-APR-2019
    Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookfield, Bangalore.
  • 13-APR-2019
    Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookfield, Bangalore.
  • 13-APR-2019
    Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune, Maharashtra 411057

 

Click Here To Apply

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